Software & Techology

Our company

Why UHKNetworks

UHKNetwoks provides a simple entry point into the communication world, and helps your business avoid many of the traditional complexities. Companies can quickly get worldwide connectivity by interconnecting with UHKNetworks using common telecommunication protocols, secure end-to-end.

Key features

Numerous features make it possible to customize the system in accordance with all your needs.

Spotlessly optimized call flows

Intelligent campaigns optimize your call center efficiently by automating contacts & call flows, making sure that high-opportunity conversations are the only ones you will be having.

  • Flexible call strategy
  • Predictive dialing
  • Inbound return calls
  • Remember all callbacks
  • Complete, yet simple lead info
  • Compliant call recording

Multiple dialing modes

TalkAsia provides you with powerful tools to suit your workflow, including multiple dialing modes. Increase contact rates with dialing strategies and powerful tools.

  • Predictive dialing automatically adjust dial speed
  • Progressive dialing allows time before the call is automatically dialed
  • Power dialing automates dialing so that your agents are always on live calls
  • Preview dialing allow time to review lead before call for a more informed conversation.
  • Configure dialing modes to suit your needs.
  • Maximize efficiency & reduce agent wait time.

All activities at your fingertips

Keep track of your activities across departments, projects, and campaigns. UHKNetowkr’s flexible reporting tools show only the KPIs that are relevant to your business.

  • Easy access to all KPIs
  • Full data history
  • Automatic & consistent reporting
  • Follow live agent activity
  • Live campaign performance
  • Listen to active calls

Utilize contacts compliantly

Keep your leads under control throughout the process. Easy and manageable lead processing with numerous abilities to customize how you handle them.

  • Import & export from all formats
  • Make repeatable tasks
  • Create unlimited data fields
  • Edit & enrich lead data
  • Rich segmentation tools
  • Use same leads for multiple campaigns

State-of-the-art hardware for your project.

A combination of stable technology, professional support and flexible services enable you to continuously strengthen your market position.

  • Handle even your most resource-intensive projects with ease.
  • Qualified support available to assist you.
  • Firewall protected.
  • Lowest Latency
  • Latest hardware appliances
  • Comprehensive protection from DDoS attackers
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